Publications

  • Guy, Mary E., Sharon Mastracci, and Seung-Bum Yang, Eds. 2019. The Palgrave Handbook of Global Perspectives on Emotional Labor. New York, NY: Palgrave MacMillan. Published, 09/01/2019.
  • Mastracci, Sharon and Sawbridge, Yvonne. 2019. Showing you care: Emotional labour and public service work. In Dickinson, Needham, Mangan & Sullivan (Eds.), (Re)imagining the Future Public Service Workforce. Singapore: Routledge. Published, 07/01/2019.
  • Adams, Ian and Sharon Mastracci (2017). Visibility is a trap: The ethics of body-worn cameras and control. Administrative Theory & Praxis, 39(4): 313-328. Published, 01/01/2017.
  • Mastracci, Sharon (2017). Representative bureaucracy and gender gaps worldwide. International Journal of Public Sector Management, 30(3): 241-254. Published, 01/2017.
  • Needham, Catherine, Sharon Mastracci, and Catherine Mangan (2017). . The emotional labour of boundary spanning. Journal of Integrated Care, 25(4): 288-300. Published, 01/2017.
  • Mastracci, Sharon (2016). Beginning nurses’ perceptions of ethical leadership in the shadow of Mid Staffs. Public Integrity, 19(3): 250-264. Published, 01/2016.

Presentations

  • Emotional Labor in Local Service Delivery. Sheffield Hallam University (UK). Sheffield, United Kingdom, March 18, 2019. Presentation, Presented, 03/18/2019.
  • Master Class: Emotional Labor. University of Manchester (UK) Global Development Institute, Manchester, United Kingdom, March 14-15, 2019. Invited Talk/Keynote, Presented, 03/15/2019.
  • Emotional Labor panel with US Merit Systems Protection Board (MSPB). ASPA Annual Conference, Washington, DC, March 10, 2019. Conference Paper, Presented, 03/10/2019.
  • Fred Riggs Symposium on Comparative Public Administration. ASPA, Washington, DC, March 8, 2019. Conference Paper, Presented, 03/08/2019.
  • Understanding Emotional Labor at the Cultural Level. Ninth Sino-US Conference of Public Administration, Beijing, China, June 2018. Conference Paper, Presented, 06/18/2018.

Geographical Regions of Interest

  • United Kingdom of Great Britain and Northern Ireland
    Fulbright Core Scholar Program.