Olivia  Sheng
  • Presidential Professor, Emma Eccles Jones President's Chair in Business, Department of Operations and Information Systems
  • Presidential Professor, Ois Operations & Info Systems

Honors & Awards

  • Xiaohang Zhao, Xiao Fang, Jing He, and O. R. Liu Sheng. “A Deep Strategy for Text-Based Industry Classification.” Received the Best Paper award at 3rd INFORMS Workshop on Data Science, October 19, 2019, Seattle. The Third Informs Workshop on Data Science, 10/19/2019
  • Best Paper Award. 33rd Hawaii International Conference on Systems Science (HICSS-33)., 2010
  • Recommendation analytics - proof of concept (Design and prototype the use of analytics to monitor and improve the ticker recommendation process, Award amt - $200,000). Wasatch Advisors, 2006
  • Search Engine Optimization - Product Requirements Definition and Proof of Concept (Evaluate user needs and technology gaps to define and prototype useful search engine optimization data and report monitoring. Award amt - $214,000). Optatio, LLC, 2006
  • Renewing Global Knowledge Management Center (Continue to seek commercialization of data driven or web optimization technologies. Award amt - $165,000). Utah Center of Excellence Program, 2005
  • Cost Benefit Analysis for Utah State Wide Parcel Address Data Management. Information Technology Services, Advanced Geographic Resource Center, Utah and the Bureau of Land Management, 2004
  • Renewing Global Knowledge Management Center (To continue to commercialize data or web optimization technologies. Award amt - $115,000). Utah Center of Excellence Program, 2004
  • Database management, data mining, enterprise portal and UML software. IBM, 2004
  • Digital Government Portals: An Integrated Approach to Content Management Intelligence, Evaluation, Acceptance and Impact Assessment. NSF, Digital Government, 2004
  • Establishing Global Knowledge Management Center. Utah State Centers of Excellence Program, 2003
  • Support for global knowledge management research. Wasatch Advisors, 2003

In the Media

  • Bloomberg Businessweek/Business Schools Watch Those Search Results: While comparing Better Business Bureau ratings to search engine results, a group of researchers found that online merchants who display a dollar sign in the titles of their Google search results may be less reliable than others and had markedly lower scores from the BBB. To conduct the study, Gautam Pant, a professor at the University of Iowa Tippie College of Business, Zhongming Ma of California State Polytechnic University, Pomona, Olivia R. Liu Sheng of the University of Utah, and Alicia Iriberri of the University of Illinois, Springfield performed 243 Internet searches using Google (GOOG), Yahoo! (YHOO), and Microsoft (MSFT) search engines for digital cameras made by major manufacturers and sold by online merchants. They looked at the arrangement of the results and compared them to the BBB ratings to see if their search engine placement provided clues to the merchant’s reliability. The paper, “Can visible cues in search results indicate vendors’ reliability?” was published in a recent issue of Decision Support Systems. 06/08/2012. http://www.businessweek.com/articles/2012-06-08/b-...

Professional Service

  • Conference on Information Systems and Technology (CIST) - Best paper award selection committee. selection member. 10/2020 - 11/2020
  • Information Systems Research. Co-Guest Senior Editor, Special Issue on Disaster Management. 09/2020 - 02/2023
  • McCude Project on Information System Curriculum Revision in consideration of AI and Big Data (initiated by AACSB and co-sponsored by Association of Information Systems). Advisor on an advisory board to perform the project tasks (data/feedback collection and consolidation, issue/task/contact identification, presentations and discussions at townhall meetings). 04/2020 - 12/2021
  • INFORMS-Information Systems Society. Role: Selection committee member. Sandra Slaugher Early Career Awards . 07/2019 - 08/2020
  • INFORMS-Information Systems Society. Role: Selection committee member. Nunamaker-Chen Dissertation Awards . 07/2018 - 09/2020
  • Journal of Information Systems Research. Senior Editor. 12/2016 - present
  • Adhoc RPT (revision) committee. Chair of a committee of three. 10/05/2015 - 05/2017
  • Workshop on Information Technology and Systems. Reviewer. 08/31/2015 - 09/30/2015
  • ICIS. Coordinating co-chair for the Data Science and Business Analytics track. In this influential role, I had to find three other co-chairs in Europe, Asia and North America. We identified a list of 30-40 Associate Editors and then reviewers for reviewing submissions. 08/28/2015 - 12/15/2016
  • CIST. reviewer. 06/22/2015 - 07/22/2015
  • Taiwan Summer Workshop on Information Management. One of the invited speakers and discussants of other presentations. 06/20/2015 - 07/15/2015
  • MSIS. Capstone project faculty advisor for three capstone projects . 05/29/2015 - 05/2017
  • ISR. Reviewer for special issue. 04/01/2015 - 05/22/2015
  • Post-Tenure-Review Policy Task Force. Review policy draft by the lead authors. Discuss it with department chairs, Bill and fellow task force members. Attended discussion meetings and townhall meeting. 11/15/2014 - 05/2017
  • INFORMS. Role: member of a committee of three or four to review the scholarly accomplishments of nominated projects and individuals. Design Science Award Committee. 09/05/2014 - 11/30/2020
  • INFORMS-Information Systems Society. Role: Selection committee member. Design Science Award. 09/2014 - 11/2019
  • Decision Support Systems. Associate Editor. 08/15/2014 - present
  • MSIS program. Independent Study Coordinator. 08/21/2012 - 12/2016
  • University of Utah. UPTAC. 08/21/2012 - 06/30/2015
  • MSIS and BSIS. Director's support on MSIS and BSIS Curriculum updates, course instructor recruits/mentoring, and course schedules. 05/15/2012 - 05/2017
  • ACM Transactions on Management Information Systems. Role: Associate Editor. Associate Editor. 04/01/2010 - 02/28/2014
  • International Conference on Information Systems. Role: Associate Editor. Associate editor. 2006 - 2006
  • Workshop on eBusiness (WeB). Role: Member. Program Committee. 2006 - 2006
  • Workshop on Information Technology and Systems. Role: Member. Program Committee. 2006 - 2006
  • International Conference on Data Mining. Role: Member. Program Committee. 2006 - 2006
  • Workshop on Ebusiness. Role: Chair. General Conference Chair. 2005 - 2005
  • Winter Conference on Business Intelligence. Role: Chair. General Chair or Co-Chair. 09/01/2004 - present
  • Global Knowledge Management Center. Founding Director. 05/15/2003 - present
  • Journal of Computer Information Systems (JCIS). Role: Member. Member of Advisory Editorial Board. 01/01/2003 - 12/31/2005
  • INFORMS Journal on Computing (previously ORSA Journal on Computing. Role: Member. Guest associate editor. 2002 - 2006
  • Information Systems and eBusiness Management. Member of Editorial Board. 2001 - 2002
  • Electronic Commerce Research and Applications. Member of Editorial Board. 01/01/2001 - 12/31/2008
  • special issue of Journal of Parallel and Distributed Computing on Engineering and Management of Distributed Multimedia Systems. Co-guest editor. 2000 - 2001
  • Journal of Information Technology and Management. Associate editor. 1997 - 2002
  • special issue of Decision Support Systems on Decision Support for Health Care in a New Information Age. Guest editor. 1997 - 1999

Internal Service

  • Serving on DESB Committee on Equity, Diversity and Inclusion. member, 03/2021 - present. College service.
  • DESB Representative on the UI2 committee member - liaison person for informatics related certification and degree program development efforts and data/feedback collection . DESB Representative on the UI2 committee member, 10/2019 - present. University service.
  • Post-tenure review policy ad hoc committee. Member, 10/01/2014 - 12/2016. University service.
  • AIS President/Officer Nomination Committee. 09/19/2014 - 12/31/2014. Other service.
  • Seminar coordinator. 09/15/2014 - 05/2017. Department service.
  • IS Career-line faculty recruiting. Committee Chair, 08/15/2014 - 01/31/2019. Department service.
  • Design Science Award Selection Committee. Member, 08/15/2014 - 12/12/2014. Other service.
  • Faculty President. Chair the college Council, run faculty meetings, and communicate with exec team about faculty's input, 07/01/2014 - 06/30/2015. College service.
  • Lead organizer - 2014 and 2015 Winter conference on business intelligence . 01/01/2014 - present. Department service.
  • IS course scheduling, per-course instructor recruiting. support for Dept Chair and Program Director, 01/01/2014 - 05/2017. Department service.
  • RPT revision ad hoc committee. member, 01/01/2014 - 06/30/2015. College service.
  • Faculty vice president - attend council meetings and review documents for council's reviews, observe faculty president's functions. 08/15/2013 - 06/30/2014. College service.
  • UG Committee. Member, 08/15/2013 - 05/15/2014. College service.
  • IS Aux Faculty Recruiting . Member, 07/01/2012 - 09/2019. Department service.
  • MIS Quarterly, Guest Associate Editor. Guest Associate Editor, 2006 - 2006. Other service.
  • University Computing Task Force, Member. Member, 03/01/2006 - 03/2014. University service.
  • University Research Community, Member. Member, 2003 - 2006. University service.
  • Seed Grant Review Committee, Member. Member, 2003 - 2006. University service.
  • OIS RPT Committee, Member. Member, 08/15/2002 - 11/2018. Department service.
  • Telecommunication Systems, Associate Editor. Associate Editor, 1992 - 2005. Other service.