Olivia  Sheng
  • Presidential Professor, Emma Eccles Jones President's Chair in Business, Department of Operations and Information Systems
  • Presidential Professor, Ois Operations & Info Systems


Olivia R. Liu Sheng is Presidential Professor and Emma Eccles Jones Presidential Chair of Information Systems at the David Eccles School of Business, University of Utah. She also directs a Utah Center of Excellence - the Global Knowledge Management Center ( http://gkmc.utah.edu ) to seek commercialization of knowledge management technologies. Her research focuses on data mining and optimization techniques for portal management, emetrics and customer analysis, customer profiling, personalization, recommendation, fraud/intrusion detection, bio-medical, digital government, risk management, telemedicine, telework and distributed learning applications. Her research has received funding from various Utah State agencies, Wasatch Advisors, U.S. Army, NSF, IBM, Tivoli, Toshiba Corp., Sun Microsystems, Hong Kong Research Grants Council, Asia Productivity Organization, SAP University Alliance, and Bureau of Land Management.