Honors & Awards

• **IMPORTANT NOTE** I have not received this award, but was nominated. It still seems like an honor, so I have included it here. The date indicated was the official nomination date. I was nominated for the award by the director of the University of Utah's Center for Teaching Excellence, Anne Cook. More about the award can be found at https://www.baylor.edu/cherry_awards/index.php?id=983594. Robert Foster Cherry Award for Great Teaching at Baylor University, 10/25/2022
• Recipient of the University of Utah Calvin S. & Jeneal N. Hatch Prize In Teaching. University of Utah, 04/30/2020
• Professional Service Award, 2018-2019 Academic Year. David Eccles School of Business, 05/02/2019
• I was nominated for the Lifetime Distinguished Educator Award. (I initiated the nomination.). Decision Sciences Institute , 11/16/2018
• Most Influential Paper Award. Production and Operations Management Society's College of Service Operations, 05/2015
• Brady Superior Teaching Award. David Eccles School of Business, 04/2015
• Francis A. Madsen Scholar. David Eccles School of Business, 01/2015
• Masters Teaching Award. David Eccles School of Business, 04/2012
• Student Choice Award. "Every year, students nominate outstanding professors from various departments and colleges on campus to acknowledge their excellence. Out of many nominated professors, U have been selected to celebrate your achievements with a night of tribute and dinner at an awards ceremony.". ASUU, 03/28/2012
• David Eccles Faculty Scholar. David Eccles School of Business, 2008
• Distinguished Teaching Award. University of Utah, 2007
• Center for Disability Services Teaching Recognition (Certificate says "for distinguished and exemplary service to students with disabilities.). Center for Disability Services, University of Utah, 2007
• Masters Teaching Excellence Award. David Eccles School of Business, 2006
• Masters Teaching Excellence Award. David Eccles School of Business, University of Utah, 2002
• Best Paper Award. Midwest Decision Sciences Institute Meeting, 2000
• Brady Superior Teaching Award. David Eccles School of Business, University of Utah, 1999
• Marvin J. Ashton Award for Excellence in Undergraduate Teaching. DESB, 1997
• Dissertation competition winner. Production and Operations Management Society, 1991
• Honorable Mention, Dissertation competition. Decision Sciences Institute, 1991

Affiliations

• American Statistical Association (ASA), Member, 04/01/2001 - present
• American Society for Quality (ASQ), Senior Member, 10/18/1990 - present
• Decision Sciences Institute (DSI), Member, 1990 - present
• Production and Operations Management Society (POMS), Member, 1990 - present
• Institute for Operations Research and the Management Sciences (INFORMS), Member, 1988 - present
• Phi Beta Kappa Honor Society , Member, 1985 - present

In the Media

• Online--customerthink.com. 07/19/2012. http://customerthink.com/consumers_are_savvy_to_sc...
• Online--businessnewsdaily.com. 07/12/2012. http://www.businessnewsdaily.com/2830-scripted-cus...

Professional Service

• Mathematics (Journal). Role: Guest Editor. Special Issue on Statistical Process Control and Applications. 06/01/2022 - 12/31/2023
• Council for Supply Chain Management Professionals. Role: Treasurer. Treasurer. 07/01/2019 - present
• Council of Supply Chain Management Professionals. Board Member of the Local (Salt Lake Chapter). 06/20/2018 - present
• Decision Sciences Institute. Role: Session Chair. Session Chair and Organizer for the Service Design session in the Service Systems track of the DSI Annual Meeting in Washington, DC, November 2018. 05/17/2017 - 11/18/2017
• Decision Sciences Institute. Role: Chair. Quality Track. 2005 - 2006
• POMS Annual Conference. Role: Chair. Quality Track. 2005 - 2005
• POMS Chronicle. Board Member. 2003 - present
• IMS/ASA Spring Research Conference. Session Organizer. 2001 - 2001
• IIE Transactions on Quality and Reliability. Board Member. 1999 - present
• Technometrics. Associate Editor. 1998 - 2004
• 2000 INFORMS Meeting. Role: Program Chair. n/a . 1998 - 2000
• Production and Operations Management. Board Member. 1993 - present

Internal Service

• OIS Department RPT Committee. Chair, 07/01/2023 - present. Department service.
• General Education Curriculum Council Executive Committee. Member, 07/01/2023 - present. University service.
• University Studies Committee. 07/01/2022 - present. University service.
• Ad-hoc Committee to revise Business Scholars. Member, 04/22/2020 - 08/31/2021. College service.
• RPT Committee. Member, 07/01/2019 - present. College service.
• RPT Committee. Chair, 07/01/2019 - 06/30/2021. Department service.
• Design Team for Undergraduate Integrated Core. Chair, 03/19/2019 - 08/30/2019. College service.
• Executive Education Committee. Chair, 12/03/2018 - present. College service.
• Faculty President. 07/01/2018 - 06/30/2019. College service.
• College Council. Chair, 07/01/2018 - 06/30/2019. College service.
• Design Team for Freshman Frameworks for Business Problems Course Sequence. Chair, 11/27/2017 - 05/30/2018. College service.
• Masters Curriculum Committee. Member, 07/01/2017 - 06/30/2019. College service.
• Assurance of Learning. Faculty Lead, 07/01/2015 - present. College service.
• General Education Curriculum Committee. Member, 07/01/2013 - present. University service.
• College Council. Member, 07/01/2010 - 06/30/2012. College service.
• RPT Committee. Member, 07/01/2010 - 06/30/2012. College service.
• Strategic Planning Committee. Member, 08/2009 - 04/2010. College service.
• University Teaching Committee. Member, 08/01/2009 - 06/30/2012. University service.
• Fulltime MBA Program. Director, 08/01/2009 - 06/30/2011. College service.
• Masters Committee. Member, 07/01/2009 - 06/30/2011. College service.
• Executive Education Committee. Member, 07/01/2005 - present. College service.
• Financial Aid and Scholarship Committee. Member, 07/01/2004 - 06/30/2011. University service.
• Student Computing Advisory Committee. Member, 2004 - 2005. University service.
• David Eccles School of Business Retention, Promotion and Tenure. Member, 2004 - 2005. College service.
• David Eccles School of Business Teaching Award Committee. Chair, 2004 - 2004. College service.
• David Eccles School of Business Teaching Award Committee. Member, 2003 - 2004. College service.
• Personnel and Elections Committee, University of Utah. Chair, 2003 - 2004. University service.
• Quantitative Reasoning and Intensive Requirements Committee. Member, 2002 - present. University service.
• University Statistics Committee, University of Utah. Chair, 2002 - 2004. University service.
• University Senate, University of Utah. Member, 2001 - 2004. University service.
• Personnel and Elections Committee, University of Utah. Member, 2001 - 2004. University service.
• Bookstore Advisory and Review Committee, University of Utah. Chair, 1999 - 1999. University service.
• University of Utah, Master of Statistics. Project Advisor, 1998 - present. University service.
• David Eccles School of Business Teaching and Technology Programs. Coordinator, 1998 - 1998. College service.
• Housing Authority of the County of Salt Lake, Tutor. 1998 - 1998. Other service.
• University Statistics Committee. Member, 08/1997 - 08/2010. University service.
• David Eccles School of Business Masters Program Committee, University of Utah. Chair, 1997 - 1999. College service.
• Quantitative Intensive Requirement Committee, University of Utah. Member, 1997 - 1999. University service.
• Quantitative Reasoning Requirement Committee, University of Utah. Member, 1997 - 1999. University service.
• Bookstore Advisory and Review Committee, University of Utah. Member, 1997 - 1999. University service.
• David Eccles School of Business Management of Technology Executive Committee. Member, 1997 - 1999. College service.
• David Eccles School of Business Masters Program Committee. Member, 1992 - 2003. College service.

Outreach

• Office of the Legislative Auditor General, State of Utah - Gave expert advice on statistical methods used to compute typical compensation for trust land leaders. 2007 - 2007
• Family History Department, The Church of Jesus Christ of Latter-Day Saints. 2003 - 2005